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First class service all the way

Story from nhs.uk

"First class service all the way"

About: Royal Cornwall Hospital (Treliske)

I have to say I have had nothing but Excellent service from RCH, recently I had various tests in the urology department and MRI department and every single person I had contact with were so friendly and professional, some of the procedures are not particularly pleasant but they go above and beyond to make you feel at ease. Simply amazing people.

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Responses

Response from Alaina Howard, Urology Nurse Practitioner, Royal Cornwall Hospitals NHS Trust 14 months ago
Alaina Howard
Urology Nurse Practitioner,
Royal Cornwall Hospitals NHS Trust

Submitted on 09/05/2024 at 14:53
Published on Care Opinion at 16:34

Good afternoon,

Thank you so much for your kind review of the care you received from us here in the Urology Diagnostic and Treatment Unit. We are very grateful you took the time as it is always lovely to read such a positive review. We strive to offer excellent care here in the department so are delighted you agree.

Many thanks

Alaina-Sister DTU

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Response from Glenda Shaw, Quality and Service Improvement Lead, Clinical Imaging, Royal Cornwall Hospitals NHS Trust 14 months ago
Glenda Shaw
Quality and Service Improvement Lead, Clinical Imaging,
Royal Cornwall Hospitals NHS Trust

Submitted on 13/05/2024 at 16:40
Published on Care Opinion at 16:40

picture of Glenda Shaw

Good Afternoon,

I would like to echo the comments from Alaina, thank you for taking the time to send us your positive experience feedback.

I will share these with our MRI team.

Best wishes

Glenda

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