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Care Opinion

The drop in centre is great

Posted By EllieMouse

"The drop in centre is great"

About: East Kilbride Locality Support Service / Treatment Room

(as a service user),

I was diagnosed with Low Grade Serous Ovarian Cancer in 2020.  I need monthly blood tests to monitor my CA125 level.  I find the drop in service at Hunter Health Centre in East Kilbride great.  I've found Anne to be really gentle and making sure she takes my blood sample means I'm not nervous at all.

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Responses

Response from Ann Hughes, Team Leader, ICST, Health and Social Care Partnership last week
Ann Hughes
Team Leader, ICST,
Health and Social Care Partnership

Submitted on 08/05/2024 at 17:08
Published on Care Opinion on 09/05/2024 at 07:37

EllieMouse

Thank you for taking the time to feedback re the bloods and go service at Hunter Health Centre. One of the benefits of the service, is to offer patients easy and quick access to get their bloods taken and it certainly sounds as though this has been the case for you.

Staff in the team welcome feedback and I will pass your comments onto Anne. It makes such a difference when someone makes you feel at ease especially as you need your bloods checked regularly.

Ann

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Update posted by EllieMouse (a service user)

Knowing Anne is going to take my blood is such a comfort. She has it done in minutes while we're chatting. Yes there's always a chance at holiday times she won't be there but I feel less anxious because that's only happened once.

Response from Ann Hughes, Team Leader, ICST, Health and Social Care Partnership last week
Ann Hughes
Team Leader, ICST,
Health and Social Care Partnership

Submitted on 09/05/2024 at 16:59
Published on Care Opinion at 16:59

Elliemouse

Brilliant to hear this. I am sure this must make such a difference to you, especially as you require your bloods checked monthly. Keep well Elliemouse and thanks again for your feedback it is very much appreciated.

Ann

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Response from Debi Robertson, Senior Nurse, South Lanarkshire University Health and Social Care Partnership last week
Debi Robertson
Senior Nurse,
South Lanarkshire University Health and Social Care Partnership

Submitted on 09/05/2024 at 17:28
Published on Care Opinion on 10/05/2024 at 08:42

Hi EllieMouse,

Thank you so much for taking the time to share your feedback.

I am sorry to hear that you require monthly blood tests due to your cancer diagnosis. I am heartened to hear that Ann is able to at least make the experience as comfortable for you as possible,

I hope we can continue to support you with comfort and care through your cancer journey.

Thanks again for sharing your feedback.

Kind regards,

Debi

Senior Nurse

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