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"Very disappointing "

About: Litchdon Medical Centre

I had an appointment today at 10.30am which had been booked for 6 months . I had to get permission from work to get time off to attend . I arrived about 10.25 and put one hour on the car parking . At 11.00am I asked the lady in charge of the appointments roughly how much longer it would be and explained about work and my car park ticket running out . She said she didn’t know , I asked again at 11.10am and was given the same answer so I had to leave .I was treat terrible and how on earth can an outpatient department be running so far behind so early in the day , goodness knows how far behind they would be as the day went on.

This is a shocking way to treat patients and I am now left without any medical help for my condition but I’m sure they don’t really care or else I wouldn’t be in this position.

This has nothing to do with poor NHS or anything like that it is down to bad time management by the powers that be and might I suggest that they leave longer times in between appointments, it’s not rocket science .

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Responses

Response from Litchdon Medical Centre 10 months ago
Litchdon Medical Centre
Submitted on 13/08/2024 at 12:29
Published on nhs.uk at 12:30


Thank you for your feedback that you have left on the Litchdon House Dermatology page. We are sorry to hear about your experience but we wonder if this review is related to another outpatient dept at the hospital as Litchdon House Dermatology dept is in Newport and does not have a pay and display carpark.

If you wish to add your review to whichever hospital site you attended they will be able to view it or you could contact the hospitals Patient Advice and Liaison Service Team (PALS) to give feedback to them.

Dermatology Manager

Litchdon House

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