"Okay service"

The dermatology doctors and nurses made me feel very comfortable attending the appointment but the wait time was over an hour and 30 minutes passed my appointment time. The parking at the hospital is shocking and more spaces need to be made available otherwise you have to be at your appointment a hour prior so you can drive around for over 25 minutes to get a space. I did change my address and doctors surgery with the department receptionist and my address was changed but my surgery was not so all correspondence has been sent to my old surgery which is now going to delay my prescription etc... I have tried to call the department for the last 3 days and not been able to get through to anyone who could help. I have had to leave a voicemail on the nurses station about it and hope someone comes back to me.