This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Highly professional, informative, and highly attentive"

About: University Hospital Wishaw / Day Surgery

(as a parent/guardian),

My son's surgery took place at the Day Surgery Unit of Wishaw University Hospital during which Mr Bodo, his surgical team and all the nursing staff were fantastic.

From the minute we arrived, until we left again over 9 hours later, the nursing team team were highly professional, informative, and highly attentive. They explained everything to us and kept us up to date throughout the surgery, even if there was no update to give. Their assurance and demeanour made a stressful situation much more manageable.

Likewise with Mr Bodo, surgeons and anaesthetists, who sat with us before and after surgery, ensuring we were fully informed of what would take place and potential outcomes. Since the surgery we have had a number of outpatient appointments scheduled, the purpose of which were fully explained and gave my son milestones to target in his recovery.  

Thanks to everyone involved, it was much appreciated.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennifer Orr, Clinical Support Worker, Day Surgery, University Hospital Wishaw last week
Jennifer Orr
Clinical Support Worker, Day Surgery,
University Hospital Wishaw
Submitted on 13/05/2024 at 16:13
Published on Care Opinion at 16:13


Dear Mad from Motherwell

Thanks for taking the time to leave such lovely feedback for the staff in Day Surgery alongside Mr Bodo.

It can be worrying time when you have family in hospital so it is great to hear the staff were all professional and highly attentive making it an easier experince for you all.

I hope your son is recovering well.

Kind Regards

Jen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k