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"Great Practice with great staff"

About: Amwell Group Practice

All the administration/reception staff, Nurses and Doctors I have met have been outstanding at this practice.

Nowhere is perfect, but this is close.

Practice Nurse urgently re-referred me to St Barts - Diabetes & Metabolism when they accidentally dropped me from their patient list for 18 months. C/K - one of the Medical Receptionists is wonderful, helpful and informative as to what alternate advice I should seek for my eye issue today as they were extremely busy this morning. She is a huge asset to the team. I would also like to thank Dr C and Dr MD for their diagnostic expertise and resolve to get me the best course of treatments for my mental health issues over the last few years.

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Responses

Response from Amwell Group Practice 9 months ago
Amwell Group Practice
Submitted on 16/09/2024 at 11:28
Published on nhs.uk at 11:28


Dear Chan,

Thank you so much for taking the time to leave this positive review. I am really pleased that you have found our reception and clinical teams helpful and responsive. All of our systems and our working time is directed towards serving patients well, and I am very glad that this has been your experience.

With kind regards,

Dr Rose MacDonald

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