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"I was looked after royally"

About: North Devon District Hospital / Endoscopy

(as the patient),

I recently had a colonoscopy at NDDH, this was not the first time I had experienced this procedure but it was the first time I was fully awake. I was not looking forward to it when I heard I was going to be awake but I need not have worried.

I was looked after royally by the team led by Mr. Pearl. I had discomfort from my back which I had damaged slightly prior to going to NDDH but I was given time to move when asked and the actual procedure  was painless and I was kept informed of all that was happening during my time in the Theatre.

The care I received both in  and out of the Theatre was not unexpected as I have experienced this every time I have visited NDDH but it was still very much appreciated , you Guys are so under rated working on  a Bank Holiday weekend.

Thank you all so much and you deserve so much more than the public standing outside clapping you (but I did) You are the ones who should be rewarded both monetary wise as accolade wise.

You will excuse me if I say thank you and I hope I never meet you again in those circumstances.

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Responses

Response from Jo Williams, Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Jo Williams
Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 13/05/2024 at 12:35
Published on Care Opinion at 12:35


Dear TheVoice,

Thank you for taking the time to share your story on Care Opinion.

Your lovely feedback is very much appreciated and gives the endoscopy team a real boost!

As a team we aim to deliver a high standard of professional care but individualised for each patient, so I am happy to hear that your back discomfort was taken into consideration.

Once again, thank you so much for your feedback.

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