"Very low standard of basic care "

Arrive by ambulance for a second time in 3 days with chronic chest and back pain, first visit a 9h sat on a chair but with pain meds and a CT scan, told by Dr its not gaul stones and discharged only to find from a GP visit reviewing the sqme scan its 100% stones, next day 999 call to return to A&E, 4h wait in the corridor before admitting into department 2h later the doctor confirms stones and kidney infection and wanted surgon to view that was a further 11h, while this was going on no further pain meds no help and Obs done every 4h after being told it would be hourly due to the orignal dose of morphine, we asked one nurse if she could have another type of pain relif as the pain was chronic again to be told “i will ask after my break” over a hour later i asked the same nurse to be told “dr said no” so she was not going to inform me and leave in chronic pain, after 30minss asked another nurse the same and 10min later was given a alternative to find the Dr has not said no and clearly no notes been read,

The surgon told me 4.15pm after 15h its gaul stones and kidney infection and i need to stay in with further pain meds as possibly kidney stone in liver, 15mins later a nurse is trying to discharge me was was confident i was fine and i had to demand she gets another nurse to check my notes to find im correct and to be moved to a ward,

Moved to a corridor again alfor 2h before finally getting on a ward,

I guess the dont discriminate and treat everyone in A&E in this manner as i witnessed Other members of the public being treated in the same manner, i’m quite a few members of staff. I had absolutely no interest in the basic care and compassion of other people And even spoke to people in way that left a few patients in tears

It seems that this particular A&E department is a chaotic mess where nobody reads patient’s notes and nobody seems to have any coordination skills between different staff members along with an underlying inhumane treatment of peoples feelings Let alone health conditions that are left hours on end with without any form of observation with some patients left screaming or shouting out constantly for help and in pain with no help or compassion towards them