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My 7 week stay in daisyhill

Posted By Big Joe with the bad leg and singing voice

"My 7 week stay in daisyhill"

About: Daisy Hill Hospital / High Dependency Unit (HDU) Daisy Hill Hospital / Physiotherapy Daisy Hill Hospital / Stroke Unit Outpatients / Dermatology Southern Health & Social Care Trust / Volunteer Service

(as a service user),

I was admitted to Daisy Hill hospital in a confused state with serious cellulitis infection. Spent three weeks in a high dependency bed almost immobile. Received mixed care from Consultants, doctors and nurses.

I managed to get moved to the stroke and rehab wards on level 4. Obtained excellent care from the whole team. Cleaners who never ceased to clean and polish floors and any solid surface that didnt move. wide range of nurses, student nurses, care and community nurses, volunteer nurses, night time nurses, many from overseas as well as local girls, men and women. I engaged with OT staff and Physio professionals, all of whom encouraged me to improve my mobility.

I was able to go from only 1 step to walking out to the toilets, up to the specialised gym and along the corridor. Quite an  achievement in three weeks. There were a number of individuals who pushed me hard along the path to improvement but i cannot mention names as the list is too long. As Dr Gormely said most of the rehab work must be done by the patient. I did it. Bed and chair exercises till my muscles were aching. My confidence in my own ability to walk in the zimmer. I cannot speak highly enough in the praise of all the people I encountered, I sang for Tom from Silverbridge and Joanne from the gym. One of my torturers Cathy was brilliant. 

The food was very good if you got what you ordered. Sometimes orders went astray. Not surprising given the turnover of patients. All in all , I went into Daisy hill a very sick man and came out well improved and determined to change my lifestyle. Thanks to you all. Big J.

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Responses

Response from Siobhan Clerkin, Support Services Admin, Support Services - Daisy Hill Hospital & Lurgan Hospital, Southern Health and Social Services Trust last week
Siobhan Clerkin
Support Services Admin, Support Services - Daisy Hill Hospital & Lurgan Hospital,
Southern Health and Social Services Trust

Submitted on 09/05/2024 at 10:30
Published on Care Opinion at 16:21

Thank you for posting about your experience in Daisy Hill Hospital.

I will pass your positive feedback regarding the cleanliness of the ward and the food to the Domestic Services & Catering Teams.

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Response from James Gilpin, Stroke Service Improvement Lead, Southern Health and Social Care Trust last week
James Gilpin
Stroke Service Improvement Lead,
Southern Health and Social Care Trust

Submitted on 10/05/2024 at 08:57
Published on Care Opinion at 08:57

picture of James Gilpin

Dear Joe,

I hope this message finds you well. I am writing to express my heartfelt gratitude for the invaluable feedback you’ve provided us. Your insights are not only helpful but also deeply appreciated.

I understand that being unwell and having to stay in a hospital can be an incredibly daunting experience, particularly when there’s uncertainty involved. It’s during such times that the compassion and dedication of our team become even more significant. I am filled with pride when I think about the relentless efforts they put in to minimise any distress during your hospital stay. It brings me immense joy to learn that their hard work made a positive impact on your experience with us.

Hearing about your recovery progress and the proactive steps you’re taking towards healthier lifestyle choices is truly inspiring. It’s a testament to your strength and resilience.

Please know that your feedback has been communicated to our team managers, who will ensure that it is shared with all members of our staff. It is important to us that they understand how much their hard work is valued and the difference they make in the lives of our patients.

Please accept my best wishes for a swift and smooth recovery. May you continue to heal and thrive each day.

Warm regards,

James

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Response from Jill Barton, Ward Manager HDU Daisy Hill Hopsital, Southern Health & social Care Trust last week
Jill Barton
Ward Manager HDU Daisy Hill Hopsital,
Southern Health & social Care Trust

Submitted on 10/05/2024 at 15:10
Published on Care Opinion at 15:26

Dear Joe,

Thank you for taking the time to post your feedback on Care Opinion. I am sorry to read that your experience in HDU was “mixed”. I would like to follow up on any issues you may have had and I am happy for you to contact me at your convenience via switchboard at Daisy Hill Hospital 028 30835000.

I am glad you are improving and wish you continued good health.

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Response from Ursula Haughey, Ward Sister Stroke & Rehab DHH, Acute, Southern Health and Social Care Trust last week
Ursula Haughey
Ward Sister Stroke & Rehab DHH, Acute,
Southern Health and Social Care Trust

Submitted on 10/05/2024 at 15:38
Published on Care Opinion at 15:38

Good afternoon Joe

Thanks very much for taking the time to share your story and to give the ward such lovely feedback the staff will be delighted. Over those weeks you done very well was great to see you progress and get home walking keep up the good work.

Many thanks Ursula

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Response from Katrina Lavery, Volunteer co-ordinator, Adult Community Services, Southern Health and Social Care Trust last week
Katrina Lavery
Volunteer co-ordinator, Adult Community Services,
Southern Health and Social Care Trust

Submitted on 13/05/2024 at 09:33
Published on Care Opinion at 10:03

Hello Joe, thank you for your kind comments about our Meal Time Support Volunteers during your stay on the Stroke & Rehab ward. I have passed your comments onto the volunteers and wish you well in your continued recovery.

Katrina Lavery, Volunteer Coordinator, Newry & Mourne

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