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Wouldn't waste your time

Story from nhs.uk

"Wouldn't waste your time"

About: Airedale General Hospital

Took too long to be triaged, was told would be seen quickly. I was not. I'd class the reason I were there as urgent, apparently chance of going fully blind isn't urgent enough. Waited for hours, discharged myself, going to see how Bradford A and E is instead.

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Responses

Response from Airedale General Hospital last week
Airedale General Hospital

Submitted on 08/05/2024 at 13:43
Published on nhs.uk at 13:43

Dear patient

Thank you for sharing your feedback with us and I am sorry that you had a unsatisfactory experience and an extended wait in the Emergency Department at Airedale NHS Foundation Trust. I will share your feedback with the team for their reflection. If you would like the opportunity to discuss your experience with us in greater detail, we would encourage you to contact our Patient Advice and Complaint team on 01535 294019 or via anhsft.patientadvice@nhs.net

Janine Ashton

Patient Experience Officer

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