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"I credit the team and care on the ward with saving my life"

About: Cardiology / Coronary Care Unit Cardiology / Ward 1 - Cardiology Scottish Ambulance Service / Emergency Ambulance

(as a service user),

I suffered a heart attack in Montrose on Thursday around noon. I felt terrible and went to the local medical centre. They provided initial care and summoned an ambulance crew. They did an EKG strip which they forwarded to Ninewells. Due to unforeseen circumstances the ambulance was late arriving but the ambulance service had a lone paramedic handle my care until the ambulance arrived.

It had been determined that I did not need to go to A&E but straight to Coronary Care Unit (CCU). On arrival I was met by an awfully prepared and ready team the began immediate efforts to save me. Within a very few moments they had scanned my heart, examined the arteries and found the problem. They immediately addressed this with cardiac catheter and followed by a stent. I was recovering in a room less than 60 minutes after arrival.

I credit the CCU team and the Cardiac Care ward with saving my life and I will never be able to thank them enough! You do great work and you should be recognised for it. I want to say thank you for doing a thankless job.

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Responses

Response from Stacy Teviotdale, Senior Charge Nurse, Medicine and Cardiovascular, NHS Tayside last week
Stacy Teviotdale
Senior Charge Nurse, Medicine and Cardiovascular,
NHS Tayside
Submitted on 08/05/2024 at 16:04
Published on Care Opinion on 09/05/2024 at 07:36


Thank you so much for sending in your comments. Comments like yours are thanks enough. We have and amazing team within cardiology and are proud of the care we provide. I will ensure this is shared with the teams involved in your care.

We wish you the best in your ongoing recovery.

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Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service last week
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service
Submitted on 09/05/2024 at 12:13
Published on Care Opinion at 12:13


HI Msc Lambert

Thank you for sharing your story. It must have been a very worrying time for you so I am glad that you are happy with the care you received. Having been ambulance crew I am always amazed at this facility with the CCU and the almost immediate relief it brings the patient.

I do hope that you are recovering well.

Kind regards

David

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