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"I would give my care 10 out if 10!"

About: Vale of Leven General Hospital / Endoscopy

(as a service user),

After a positive qFIT test I was referred for a colonoscopy, my appointment was at the Vale of Leven Hospital and I was so nervous. 

You always hear negative stories about these procedures but that was not my experience.  As soon as I got to the ward the nurses were fab, chatted away to make me feel less nervous and explained everything. 

I opted to have sedation so needed a needle in my arm, was quick and painless.  The Consultant was fab, funny and chatty as were the nurses during the procedure. 

Sedation just makes you feel a wee bit more relaxed but you are aware of everything going on.  I watched the procedure on the screens, it was so cool to see.  I had no pain during the procedure, a slight cramping at one part but nothing worse than a period pain. The whole thing took about 25 minutes. 

After the procedure I was taken back to the ward, you can sleep for a wee bit if you want to, I felt fine so had toast and tea - it was fab!

I arrived at 830am and I was picked up at 1030am. 

All in all I would give my care 10 out if 10!  The NHS may be struggling in some areas but its biggest asset is the staff.  If you have to go for this procedure your in good safe hands at the Vale of Leven Hospital ✋️ 

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Responses

Response from Christine Kilday, Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy, NHS Greater Glasgow and Clyde 3 weeks ago
Christine Kilday
Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy,
NHS Greater Glasgow and Clyde
Submitted on 07/05/2024 at 16:03
Published on Care Opinion at 16:03


Dear Gillies937,

Thank you so much for your kind and positive feedback it is much appreciated. We do value your feedback it helps us reflect on our practice.

We are grateful to you for taking the time out of your day to post this.

I will be sure to pass on your lovely feedback to the rest of the team.

Many thanks again.

Christine Kilday (Senior Charge Nurse)

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