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"Long queues"

About: Warwick Hospital

(as the patient),

Diabolical customer service at the outpatients pharmacy. There were long queues and some unhelpful counter staff (one borders on downright rude). Longest I have had to wait was over an hour and they couldn't find my medication which was already checked and bagged and in a plastic box under a table. The person on the counter seemed to forget I was there waiting, it was another customer who mentioned to them that I had been there for over an hour when they were telling people there was a 20 minute wait. 

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