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"OT was very nice"

About: Community Occupational Therapy / Kirkaldy & Postural Management

(as a service user),

I was quite satisfied, Sandra was very nice and the shower equipment that she got me was very handy to have.

Thank you very much

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 2 weeks ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 16/05/2024 at 14:50
Published on Care Opinion at 14:50


picture of Siobhan Mcilroy

Dear bluewf75

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I am pleased Sandra was able to provide you with the Shower equipment you needed. If you are able to let me know which area you were in I can pass on you feedback. You can email me at siobhan.mcilroy@nhs.scot or write a further response on Care Opinion. I am sure Sandra will be delighted to know she helped to make a difference and it would be wonderful for us to share that feedback with her.

I hope you are finding the shower chair beneficial.

Thank you again for sharing your story, best wishes and take care, Siobhan

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Response from Neil Carnegie, Community OT Team Manager, Community Occupational Therapy, Fife Health & Social Care Partnership last week
Neil Carnegie
Community OT Team Manager, Community Occupational Therapy,
Fife Health & Social Care Partnership
Submitted on 21/05/2024 at 13:32
Published on Care Opinion at 13:32


Dear bluewf75,

Thank you for taking the time to share your experience of the Community Occupational Therapy service. Your feedback helps us to shape the service we deliver by highlighting where we are getting it right and where we might look to improve, and so I am really pleased to know that the input from Sandra has made such a positive difference to you. I will be sure to pass your lovely kind words of appreciation to Sandra, who I am sure will be delighted to know that she has been able to make a positive difference to your quality of life and level of independence.

Thank you for sharing your story with us.

With Best Wishes, Neil

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