"I had to eat outside the toilet and sluice room"

I was admitted to Dumfries A&E due to heart issues at 9pm. I was told I would be admitted for observation. This never seemed to happen. I was kept on a hard trolley until I left the following day at 5pm. I was told I could get water myself from the drink dispenser, but as I was trapped on the trolley with the sides up, this was impossible. I was then moved to a corridor for the last 5 hours where I had no means of asking for help if my heart issues reappeared, and I was positioned directly outside the toilet and dirty utility room and expected to eat there. I dread to think of the germs expelled from the combination of the toilets and the dirty utility yet this is where they choose to put people. Others in the corridor had been moved to proper beds rather than hard trolleys, but I left A&E very sore, tired and extremely thirsty.