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Care Opinion

Something has to change

Posted By pictorzh88

"Something has to change"

About: Daisy Hill Hospital / Male Medical

(as the patient),

An oncology patient left for 77 Hours without a ward or room. While staff were helpful and technical I was admitted I was.

Not in a room with a door when I should be in self isolation. Unbelievably disappointing.

Proceeded to male medical with no dinner provided. Staff seemed to stand around talking. Some staff very busy taking the load.

Should become better for cancer patients and patients as a whole. No wash for 77 hours. Minimal food. No sleep with a busy ward. Crazy busy.

Something has to change. 

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Responses

Response from Sharon Donnelly, Clinical sister Male Medical and Coronary Care DHH, Acute, Southern Health and Social Care Trust 2 weeks ago
We are preparing to make a change
Sharon Donnelly
Clinical sister Male Medical and Coronary Care DHH, Acute,
Southern Health and Social Care Trust

Submitted on 03/05/2024 at 19:33
Published on Care Opinion at 19:33

Good Afternoon,

First of all, I want to thank you for taking the time to leave a review on your stay in hospital.

I am sorry to hear that this has not been a positive experience for you.

At present, the ward is very busy and can be challenging at times due to the bed pressures within the hospital. On male medical we strive to maintain a high standard of care. I apologise that you did not get your dinner on arrival to the ward and felt the quantity of food was not adequate. Also, I am disappointed to hear that you observed some staff were talking whilst other staff appeared to be under pressure. I will speak with management and raise these issues with the staff on the ward to ensure this does not happen again.

Best Wishes

Sharon

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by pictorzh88 (the patient)

Thank you Sharon.

I understand indefinitely of the staff shortages and pressures on the trust. However simple little things could make a major difference.

I’m sure everyone is trying. Anyone who isn’t should be monitored.

If nursing was how it was 30/40 years ago it would be amazing.

Thank you for a response.

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