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Grateful for an excellent and caring service

Story from nhs.uk

"Grateful for an excellent and caring service "

About: The Lilliput Surgery

Ive been unable to attend the surgery because of an injury the staff who dealt with my call were brilliant, demonstrated a very caring response and had a wonderfully flexible approach to getting my treatment to me. Thank you so nuch. A very positive experience at a time of difficulty

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Responses

Response from The Lilliput Surgery 12 months ago
The Lilliput Surgery

Submitted on 03/05/2024 at 10:57
Published on nhs.uk at 10:57

Dear Christian,

Thank you for taking the time to post a review of the positive experience you received in April when you had been unable to attend the surgery due to an injury. Your call was dealt with brilliantly by the staff who demonstrated a caring attitude and flexible approach to deliver treatment to you at a time of difficulty.

Your feedback is very much appreciated and will be shared with the team involved at Shore Medical.

Anne Holburn

Deputy Manager

Patient Liaison

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