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"Highly efficient, professional and helpful"

About: Wycombe Hospital / Accident and emergency

(as the patient),

I recently attended the High Wycombe Minor Injuries Clinic with a very painful right foot. A very helpful lady registered me on the system and asked me to take a seat in the waiting room, it was busy.

After about 10 minutes I was triaged and returned to the waiting area. After about 10 minutes I was called by a Senior Nurse Practitioner who gave my foot a thorough examination.

She arranged for an X-ray which was carried out immediately by two very helpful Radiographers. I returned to the waiting area, even more busy , and within 10 minutes was back with the Nurse who confirmed no broken bones but a very painful gout.

She prescribed medication and asked that I arrange a blood test in two weeks’ time.

Well done NHS High Wycombe, busy yes, but highly efficient, professional and helpful.

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Responses

Response from Julie Moore, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 3 days ago
Julie Moore
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 15/05/2024 at 11:18
Published on Care Opinion at 11:18


Thank you for taking the time to leave such positive feedback.

We will share it with the team concerned.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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