Care Opinion

Kind and efficient

Posted By silverwarekz57

"Kind and efficient"

About: Northern General Hospital / Accident and emergency Northern General Hospital / Trauma and orthopaedics Yorkshire Ambulance Service NHS Trust / Emergency ambulance

(as the patient),


I broke my leg and was taken to accident and emergency. I was x-rayed then put in a cast. The Paramedics were kind and the Nurse in the fracture clinic was efficient and I wasn’t waiting very long

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Responses

Response from Lesley Butterworth, Head of Nursing and Patient Experience, Yorkshire Ambulance Service NHS Trust 4 months ago
Lesley Butterworth
Head of Nursing and Patient Experience,
Yorkshire Ambulance Service NHS Trust

Submitted on 03/05/2024 at 13:18
Published on Care Opinion at 13:21

Thank you for posting your thanks on the Care Opinion website. We do hope your health improves quickly following what must have been quite a scare.

It is always a pleasure to receive comments of appreciation for our staff and we would like to ensure they receive this feedback personally. If you have not already done so, we would be grateful if you could contact our Patient Relations team on the details below to enable us to trace your call and identify the staff involved so we may pass on your compliment to them.

Patient Relations
Yorkshire Ambulance Service
Springhill
Brindley Way
Wakefield 41 Business Park
Wakefield
WF2 0XQ

Tel: 0333 130 0549

Email: yas.patientrelations@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sheffield Teaching Hospitals NHS Foundation Trust 3 months ago
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 29/05/2024 at 11:29
Published on Care Opinion at 11:29

Thank you ever so much for taking the time to share your feedback about your recent positive experience at our A&E department. We are really pleased to read that the care you received was efficient.

Thank you again for your lovely comments and we will ensure that your feedback is shared with the A&E team.

We would like to take this opportunity to wish you all the best with your recovery.

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