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"Looked after very professionally"

About: Outpatients / Pre-op Assessment Unit

(as a service user),

Taken at the appointed time and looked after very professionally by Kendra and Allison.

During the Assessment I was kept informed and made feel at ease with all of the procedures carried out.

Their confidence and professionalism made me feel quite relaxed during the assessment and I said my goodbyes with a smile.

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Responses

Response from Sandra Myles, SeniorCharge Nurse, Pre Op Assessment, NHS Forth Valley 14 months ago
Sandra Myles
SeniorCharge Nurse, Pre Op Assessment,
NHS Forth Valley
Submitted on 08/05/2024 at 09:37
Published on Care Opinion at 09:37


Dear Skye49

Thanks for taking the time to leave your feedback, as a manager I am delighted to hear that my staff put you at ease at what would have been an anxious time for you, I will ensure that I pass your lovely comments on to Kendra, Allison has now finished her placement with us.

May I take this opportunity to wish you all the best as you recover from your surgery

Kind regards

Sandra

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