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Denton medical practice

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"Denton medical practice "

About: Denton Medical Practice

I’m very disappoint how Denton medical practice has not wanted to no about my condition as I’ve tried twice now and thay keep thobing me of to opticians I went to the options and thay said there is nothing thay can do about it because the problem is around my eyes and the swelling and it’s not in my eyes thay even said thay are hopeless I went to the pharmacy thay have been very helpful and was trying to give me creams for it but also said I need a prescription of the doctors for this to be cured pure neglect for there patient and now I have a ongoing condition that I don’t even no what it is.

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Responses

Response from Denton Medical Practice 2 weeks ago
Denton Medical Practice

Submitted on 30/04/2024 at 10:53
Published on nhs.uk at 10:54

Thank you for your feedback.

I’m sure you are aware that unfortunately the whole of the NHS is under increased pressures and are experiencing a large number of challenges within the whole of the NHS and at the practice.

NHS England has commissioned locally provided services to support the practice in seeing patients within the community setting for certain medical problems. The Minor Eye Scheme we believe you are referring too is an excellent service available to see patients with eye conditions that are able to report and refer you back to the practice if this is appropriate.

However, we at the Practice take on board your concerns and will endeavour to make responsive changes following the ongoing developments within the NHS to ensure the maximum safety of our patients, and to protect our staff as much as possible to ensure that the NHS can keep working in an effective manner and can continue to provide the best level of care possible.

Unfortunately, as this is an anonymous review, we are unable to access your medical records to assess the appropriateness of the request and advice given. If you would like to discuss this further, please contact the practice manager to discuss this further.

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