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Amazing sonographer

Posted By Clover2305

"Amazing sonographer"

About: The Princess Royal Maternity Unit / Ultrasound Scan (Maternity)

(as a service user),

Recently I had the most amazing experience ultrasound experience with Erin who works within the Princess Royal Maternity. It was my 12 week scan and I was so anxious. She was so kind, warm and friendly. I wish all NHS staff were as lovely as her. She showed me all parts of the baby, told me exactly what she was doing and why they were looking for certain things. Erin is an angel! 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde last week
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 07/05/2024 at 10:13
Published on Care Opinion at 10:13

picture of Nicole McInally

Dear Clover2305

Thank you so much for taking the time to provide feedback about your ultrasound experience with Erin. I can appreciate this this is an anxious time for you, so it is lovely to hear that Erin was kind, warm and friendly.

It is great for our staff to receive such positive feedback and to know that the care they have provided has been appreciated.

Best wishes

Nicole

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Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde last week
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde

Submitted on 07/05/2024 at 12:50
Published on Care Opinion at 12:50

Hi Clover2305,

Thank you for sharing your positive feedback.

I will pass this on to Erin and the department manager.

Best Wishes,

Tracy Orr

Lead Midwife

PRMH

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