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"Sincere thanks for the top work and ace team all round."

About: Stoke Mandeville Hospital / Accident and emergency

(as a service user),

Hello.  Having been bitten by a dog recently I made a call to 111 where I was advised to obtain medical assistance.  

I went to Stoke Mandeville hospital in the evening and was greeted by a lovely receptionist and then saw a nurse (I believe this was Cathy) for assessment.  

I only waited a few minutes before seeing Nurse Jo who set to business on cleaning my wound, offering me a Tetanus jab and starting me off on a preventative course of antibiotics.  She arranged for me to collect the rest of the course from a local pharmacist the following morning.

Although at the end of her shift Jo was fantastic and explained all about the necessity of following up dog bites thoroughly.  I am very grateful for her assistance and expertise.  There was no hint of a rush (even though I was her last patient that evening) for which I am most obliged.  

My would is healing well and I want express my sincere thanks for the top work and ace team all round.  

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Responses

Response from Julie Moore, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 5 days ago
Julie Moore
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 02/05/2024 at 12:30
Published on Care Opinion at 12:30


Thank you for taking the time to leave such positive feedback.

We will share it with the team concerned.

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