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Everyone on staff were kind and understanding

Posted By TTM2024

"Everyone on staff were kind and understanding"

About: Antrim Area Hospital / Delivery Suite Antrim Area Hospital / Ward C2 Maternity care

(as a service user),

I recently had a planned third c-section at Antrim Area Hospital. Although this was my third surgery, I felt nervous and apprehensive particularly regarding my spinal block.

Tears started as I walked towards theatre and left my husband outside to gown up.

However I needn’t have worried, the process was well organised, efficient and everyone on staff were kind and understanding. Special thanks must go to Matthew, Laura and Kathryn. 

Dr Spence saw I needed distracting and took the time to get to know me. Her kindness will stay with me forever. 

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Responses

Response from Helen Weir, Head of Service, Obstetrics and Gynaecology, NHSCT 5 months ago
Helen Weir
Head of Service, Obstetrics and Gynaecology,
NHSCT

Submitted on 10/01/2025 at 12:38
Published on Care Opinion at 12:38

Good Morning TTM2024

My name is Helen Weir, Interim Head of Service for Maternity&Gynae, Deputy Head of Midwifery. Firstly I would like to apologize for the delay in responding.

Congratulations on the birth of your.baby. Thank you for your kind words in relation to the care that you received the staff will be delighted to receive this feedback. I will ensure your feedback is shared with all the staff to include the staff named.

I hope you had a lovely Christmas- I'm sure you had a busy house and best wishes for 2025.

Kindest Regards

Helen.

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