"faultless "

Having had bad experiences previously I am very reluctant to go to the doctors, since registering this is the first time Ive attended this surgery and my mind was put completely at ease. The receptionists were incredibly friendly, helpful and empathetic over the phone and once I got there, explaining to me what I needed to do and where to go. The doctor I saw was also very understanding, empathetic and made me feel very heard. Thank you for making a usually anxious experience so easy