Text size

Theme

Language

"Amazing work done by the staff"

About: General and specialist medicine / Ward 24

(as a service user),

I am writing to express my gratitude for the amazing work done in ward 24 Altnagelvin Hospital. My mother was very ill and after a long stint in A&E was admitted to ward 24.

The doctor on the ward Dr Rodgers was excellent very patient centred, taking time to talk and listen to my mother. My mother had saw Dr Rodgers a few years before and he was a very caring outstanding doctor in terms of treating her illnesses. My mother would have a learning disability but still remembered Dr Rodgers' kindness and the care afforded to her. 

We would also like to acknowledge the amazing work done by the nursing staff Alannah, Jasmine, Brogan and the physiotherapist Stephen. They all provided excellent care to our mother and helped not only with her physical illness but helped boost her morale. We cannot thank you enough and hope you realise the difference you can make to someone's recovery.

Absolutely Amazing People! 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Breidge McGavigan, Ward Manager, Acute Medical Unit (AMU) Unscheduled/ Emergency Care, WHSCT nearly 2 years ago
Breidge McGavigan
Ward Manager, Acute Medical Unit (AMU) Unscheduled/ Emergency Care,
WHSCT
Submitted on 24/04/2024 at 13:33
Published on Care Opinion at 13:33


Dear stonegc69,

Thank you for taking the time to post your kind and positive feedback about the Acute Medical Multidisciplinary team during your mothers stay within our unit.

I, as the ward manager, am delighted to hear that your mother and family were fully updated throughout her stay in AMU ward 24 and that you felt listened to. We are aware of how important this is and I have passed on your comments to Dr Rodgers about the care in particular that he gave to your mother and communication to your family.

The AMU team is made of multiple different disciplines and we all strive to provide excellent care and therefore your post has really boosted the team's morale. We will have your post displayed on our team positivity board for all team members to see.

I send the teams best wishes to your mother and your family during her continued recovery,

Breidge

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k