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"Blood test "

About: Ashford Hospital

I attended my blood test which I booked through swiftqueue, my doctor had referred me. When I go there the nurse said they was no request for me. She then talked me through what to do, she said pop into the waiting room and call your surgery and find out if they can do anything and she would make sure if they sent it all through she would fit me in, I thought this was such a nice gesture for her to do. So I rang the surgery and found out the doctor had unfortunately not sent through the request. After being on the phone with them for about 25 mins, they managed to send the info down for me to have my bloods done. The nurse was amazing she kept a check on me to see what was happening and reassured me that they would be able to send it down once we had established what happened at the surgery. She then took me in to complete my blood test and I just wanted to see what a lovely, kind thoughtful young lady she was, going above to make sure I didn’t have to come back again and I went away very happy due to your nurse . I think people need to be acknowledged when they do the job well, but also have the caring attitude your nurse did, so thank you. I know I’m not allowed to name the person, but my appointment was at 4.20 on Monday 22nd April, I’m sure you can find the young lady that assisted me so she can get the recognition she deserves.

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