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Care Opinion

Superb Pain Nurse

Posted By Dexter2023

"Superb Pain Nurse"

About: Inverclyde Royal Hospital / Pain management

(as the patient),

Just wanted to say thank you to Nurse Laura who I saw recently at the Pain Management Clinic at Inverclyde Royal Hospital.

Laura provided me with a safe, supportive and friendly environment to discuss my condition and situation- which made me feel seen and supported.  Laura helped me by explaining how tens machines work and demonstrating how to use it which will hopefully help me with my pain. 

I’m also extremely grateful for the time she took to discuss my mental health and how this impacts me.

Can you please pass on my thanks to her and I hope she keeps up the good work!

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 4 days ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 30/04/2024 at 17:30
Published on Care Opinion at 17:30

picture of Kevin Torbet

Dear Dexter2023

Thank you for taking the time to share your experience with us on Care Opinion.

We're thrilled to hear that Nurse Laura provided you with such compassionate and supportive care during your recent visit to the Pain Management Clinic at Inverclyde Royal Hospital.

It's wonderful to know that Laura created a safe and friendly environment for you to discuss your condition and concerns, making you feel truly seen and supported.

Your gratitude and recognition of Laura's dedication mean a great deal to us, and we'll be sure to pass on your thanks to her. Your encouragement serves as a motivation for Laura and our entire team to continue providing the highest standard of care to all our patients going forward.

Thanks again for your feedback it really means a lot to the staff.

Kind regards

Kevin

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