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Care Opinion

Birth experience

Posted By Member74

"Birth experience"

About: South West Acute Hospital / Maternity care Western Health & Social Care Trust / Community Midwifery Services

(as a service user),

I recently gave birth in the SWAH hospital and came across two seperate ladies who helped me so much.

The first lady I would like to thank was a senior maternity assistant called Carmel who helped us with feeding our baby who was finding it difficult. She was extremely considerate and showed us several tricks to help him feed. She also showed us some other parenting tips for dressing, changing etc which we really appreciated as first time parents. 

The second person I would like to thank was our community midwife, Lisa. We were still having issues feeding our baby and he was vomiting up a lot. Lisa called with us several times and reassured us when we were finding that first week extremely difficult. When Lisa left we always felt much more confident in ourselves and our decisions. Lisa made such a difference to us during those first 10 days.

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Responses

Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT last week
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 23/04/2024 at 15:42
Published on Care Opinion at 15:42

picture of Ali Ferguson

Good Afternoon Member74,

Congratulations on the birth of your baby and thank you for taking the time to share your lovely feedback.

It is always great for staff to hear that the care they provide is so well received and that you and your family, felt so well supported.

I will ensure to pass on your kind comments to the staff you mentioned and share with the wider maternity team.

I would like to send my best wishes to you and your family.

Kind Regards

Ali Ferguson

Community Midwife Team Lead

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Response from Mairead McKenna, Midwifery Sister SWAH, Western Health & Social Care Trust last week
Mairead McKenna
Midwifery Sister SWAH,
Western Health & Social Care Trust

Submitted on 23/04/2024 at 16:25
Published on Care Opinion at 16:25

Dear Member74

Congratulations on the birth of your baby. Thank you for taking the time to write such lovely feedback.

It is always lovely to hear that the care provided is well received and I have passed on your lovely words to Carmel.

I will also pass on your kind response to the wider maternity team.

I wish you and your family the very best.

Kind Regards

Mairead McKenna

Midwifery Sister

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