"I felt well looked after"

About: Ninewells Hospital / Vascular Conditions Ninewells Hospital Vascular Conditions Dundee DD1 9SY Trauma & Orthopaedics / Trauma Admissions Unit (Ward 18) Trauma & Orthopaedics Trauma Admissions Unit (Ward 18) DD1 9SY

Posted by orangewq44 (as a service user), 15 months ago

I was transferred to ward 18 from ward 12 after i had my foot amputated. The staff and doctors on the ward treated me as one of their patients.
I felt well look after and all staff ensured if I needed help they would be there.
The charge nurse Carole was very helpful when i had problem with a banking staff nurse. Carole came on shift and informed me she would be back as she had a staff meeting. Carole came back and listened then asked me my opinions then forward to the right place.

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Caroline Stewart

Senior Charge Nurse, Orthopaedics,

NHS Tayside

Submitted on 23/04/2024 at 12:13

Published on Care Opinion at 12:25

Thank you so much for your feedback, very much appreciated and I will ensure to feedback to the team.
I am glad to hear you had a positive experience despite the stress and anxiety you must have been going through.
I hope you are healing well at home and wish you all the best in your recovery.
Many thanks
Caroline

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