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"Patronising & Unhelpful"

About: Claughton Medical Centre

21 year old daughter had an appointment with one of the lead doctors at Claughton practice. The Dr was extremely patronising and condescending. She prescribed 2x inhalers, without even checking daughters chest / peak flow, or if asthma was the issue. Refused to give another prescription for iron tablets, ‘why should I give you them’ despite daughter being anaemic, instead blamed the problem on low blood pressure, even though she didn’t bother taking my daughters blood pressure, so obviously she just guessed. Really poor ‘bedside’ manner, daughter suffers with anxiety anyway and felt she was being belittled and patronised instead of being listened to. Really poor, do better.

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Responses

Response from Claughton Medical Centre 2 weeks ago
Claughton Medical Centre
Submitted on 22/04/2024 at 08:37
Published on nhs.uk at 08:37


Hello,

We would like to look into this matter more in-depth so if you could please contact the practice to give us some more information. We would need the name and date of birth of the patient in question. Please either give us a call and ask for the Practice manager, Pauline Fletcher, or use the contact us form at the bottom of the page on this link. https://www.paxtonmedicalgroup.co.uk/edit/contact-us

Best wishes,

PMG

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