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"I loved the jelly!"

About: Royal Hospital for Children (Glasgow) / 23 Hour Unit ( Ward 1A)

(as a parent/guardian),

My son had an operation and all staff from doctors, nurses, support, catering and entertainment treated all of us with care and compassion - settling any nerves before his operation and took great care of both of us until his discharge.

In his own words: They were all amazing and so nice to me, I loved the jelly!

It really does make a difference in difficult times to have such support and encouragement from a wonderful team of people.

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Responses

Response from Emma McGinlay, Lead Nurse - Paediatrics, Paediatrics, NHS Greater Glasgow and Clyde 15 months ago
Emma McGinlay
Lead Nurse - Paediatrics, Paediatrics,
NHS Greater Glasgow and Clyde
Submitted on 26/04/2024 at 08:22
Published on Care Opinion at 08:22


Dear saturntm89

Thank you for taking the time to leave your feedback.

I hope your son is now continuing his recovery well at home

I am delighted to hear that you had such a positive experience during your time with us and that you felt the staff were amazing and supportive.

It means so much to our teams to know they are making a positive difference to the children and families we care for and I will ensure this fantastic feedback is shared with them.

Many thanks

Emma McGinlay

Lead nurse

RHC

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