"Paramedic was calm, professional and reassuring"

About: Urgent Community Response / Bassetlaw Urgent Community Response Team Urgent Community Response Bassetlaw Urgent Community Response Team

Posted by MrsDE (as a service user), 15 months ago

I experienced severe flashings I'm left eye and left side numbness, which came on quite suddenly. Contacted 111 as it was 11.30pm.
Was first advised a Clinician would contact within 5 hours, however symptoms worsened and I updated 111, a paramedic came to my home within 30 minutes..
After all medical Observations, Paramedic had concerns and rang DRI. Paramedic was calm, professional and reassuring at all times.
Advised to attend DRI to be seen in A&E, as I was independent mobile he could take me to DRI himself.
I'm sorry I ve forgot his name, he's a credit to the service .
From there admitted to stroke ward for further tests.

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Miranda Walsh

Team Leader, Bassetlaw Urgent Community Response Team and Bassetlaw Community Therapy Team,

Community Health Services

Submitted on 23/04/2024 at 09:09

Published on Care Opinion at 09:09

Thank you for your feedback. I am glad that you received such an excellent service from the paramedic.
Kind regards
Miranda Walsh
Team lead UCR and Therapy Bassetlaw

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