"No point in using the ipad at reception"

Don't bother using the ipad at reception at a&e! Tells you to use it if you ate an adult, my son completed questionnaire then we were told to go to utc straight away. He had a leg injury and was on crutches. Signage appalling for this dept. Finally found a closes door with the sign utc over the top of it. Entered and signs said sit down. We waited and waited with staff just looking at us, no one approached us. Finally a nurse was passing and I asked her if we were in the right place for utc. She replied no and took us to the reception round the corner where we were informed that we had to go all the way back to a&e reception to book in then all the way back to utc!!!! Total carnage and unorganised. Prefer Kingston!