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"So understanding and very careful"

About: Outpatients / Breast Services

(as the patient),

I had a mammogram at ARI today and I was actually dreading it because the last time I had a mammograms it was soo painful ( 4 years ago )

So recently, when I arrived at Purple Zone Level 4 the staff were so nice and friendly and helpful.

The member of staff who did the mammogram was soo understanding and very careful I was not in pain or feeling uncomfortable, she put me at ease.

So thank you to all staff at the Breast Screening Department Purple Zone Level 4 ARI

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Responses

Response from Sarah Philip, Breast Service Manager, Women's Division, NHS Grampian 10 months ago
Sarah Philip
Breast Service Manager, Women's Division,
NHS Grampian
Submitted on 23/07/2024 at 15:33
Published on Care Opinion at 15:33


Hi Happy Hariet

Thank you for taking the time to give feedback on your breast screening appointment. It is reassuring to hear that the mammographer was understanding and put you at ease, particulalry as you had felt dread prior to your appointment and I am pleased to hear that this experience was so positive. I have passed on your thanks to the team.

Many thanks

Sarah

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