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I had not one negative experience.

Posted By Snifter

"I had not one negative experience."

About: Altnagelvin Area Hospital / Anaesthetics and Theatres Altnagelvin Area Hospital / Gynaecology FAU (Ward 43)

(as the patient),

I had a long day waiting for a surgical procedure which was made so easy by everyone in the system. From the lady in admissions office to the staff of ward 43, Gail and Pamela  are two faces I remember, down to theatre and the nurses, porters, anaesthetists, and recovery staff.

I had not one negative experience. Unsung of course are the doctors and nurses who worked at me while unconscious.

Anyway, thank you all... sincerely and obliged..  

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Responses

Response from Joanne Daly, Support Service Manager Altnagelvin Hospital, Performance and Service Improvement, Western Health & Social Care Trust 14 months ago
Joanne Daly
Support Service Manager Altnagelvin Hospital, Performance and Service Improvement,
Western Health & Social Care Trust

Submitted on 29/04/2024 at 11:50
Published on Care Opinion at 11:50

Hi Snifter

Hope your feeling much better.

My name is Joanne Daly Support Services Manager. Thanks your for your kind Acknowledgement of the Portering team, their work is so important and vital in the hospital setting. It is encouraging to see their efforts commented on by patients.

Many Thanks Joanne

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Response from Donna-Marie Moore, Ward Manager, Ward 43 Gynaecology, Western Health & Social Care Trust 13 months ago
Donna-Marie Moore
Ward Manager, Ward 43 Gynaecology,
Western Health & Social Care Trust

Submitted on 23/05/2024 at 15:58
Published on Care Opinion at 16:33

Hello Snifter,

My name is Donna Moore Ward 43 manager.

Thank you for your kind words regarding the Nursing staff on Ward 43, in particular Gail and Pamela. I will share your comments with them both and the rest of our Team, as it is important for all staff to get recognition for their work.

I am delighted to hear that you have had a positive experience and hope that you have a speedy recovery.

kind regards

Donna

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