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"The lifeline of therapy"

About: Inclusion Thurrock (Talking Therapies)

(as a service user),

I was experiencing a terrible time at work through bullying and witnessing awful behaviour including racism, homophobia and other misconduct. After reporting it and having no action taken, I just couldn’t cope anymore and eventually had a breakdown.  I was terrified I was going to lose my job and it turn, lose my home.  I had hit rock bottom.

I was is such a dark place. I couldn’t speak to family or friends about what I was going through as I felt such a failure, I felt ashamed that I was an adult being bullied and isolated.  I felt that I should be able to deal with this, but I just couldn’t.  I stopped going out of the house, I couldn’t go to work. I was barely sleeping.  I was overwhelmed with anxiety and had started experiencing panic attacks and was suffering with work related stress which led to severe depression.  Reflecting back, I can see the more I withdrew, the worse things were becoming, until I reached a point where I just didn’t want to live anymore.  I felt desperate and that the only way for the deep despair I was feeling could end would be to d*e.  I was very unwell and decided to make a plan. This was a pinnacle point for me, as when searching for ways to end my l*fe I found this service.  I nervously  completed the online form thinking to myself I had nothing left to lose.

I received a call fairly quickly to arrange a telephone assessment.  I felt terrified at the thought of having to open up  to a complete stranger about what had been happening to me, but the caller was so calm and reassuring.  He had a list of questions to work through and this really helped me as it was easier to find the words to answer questions.  At that point I would have struggled to tell my story unprompted.  Fairly soon after this I was contacted again by the service to start therapy.

I was so apprehensive about beginning therapy, I couldn’t see how talking could possibly help me out of the dark despair I was feeling.  I can’t pretend I found it easy, it was hard for me to open up and it took me time to trust the process, but I am so glad I did.  

I have had two therapists with this service, Fariha and then Kimberley. They were both fantastic.  I have worked with Kimberley for four months and she has helped me so much, challenging my thought processes in a positive and supportive way, encouraging me to think differently and consider different options in my life that I just didn’t think I could because I felt so stuck. 

There is no blame, there is no shame. Therapy is a safe space to share how you are feeling, what has hurt, worried or affected you. It’s space to reflect and consider coping strategies.  

I can reflect back and see what a positive impact therapy has had on my progress with recovery.  I still have a way to go.  I still have struggles, but they are more manageable due to the support I have been receiving.  Therapy has been so grounding for me.  It has literally saved my life and I don’t think there are enough words to express my gratitude and thanks to the therapists that have worked with me, and to this service.

If you are struggling with the thought of therapy, if you are feeling apprehensive, scared of worried, I would encourage you to trust the process and try it.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Olivia Walker, Assistant Psychological Wellbeing Practitioner, Inclusion Thurrock NHS Talking Therapies, Inclusion Thurrock 14 months ago
Olivia Walker
Assistant Psychological Wellbeing Practitioner, Inclusion Thurrock NHS Talking Therapies,
Inclusion Thurrock
Submitted on 22/04/2024 at 17:53
Published on Care Opinion at 17:53


Hello Annie15,

Firstly, thank you for sharing your feedback regarding your experience with Inclusion Thurrock and for also sharing the difficulties you were facing at the time. It sounds like you were going through such a difficult and challenging time, where you felt as though you were in a dark place.

I am so glad to hear that at this point you decided to reach out for support as I understand how difficult it can be to make the first initial step. It can feel extremely daunting at the time to open up in the assessment, but I am so pleased that the therapist was calm and reassuring during the call as this is entirely important.

I am so pleased to hear that you had a positive experience in therapy with both Fariha and Kimberley. It is amazing to hear that you were able to build a positive therapeutic relationship with Kimberley where you were encouraged to think differently and challenge some of your thought processes. It sounds like you have put in a lot of hard work, with the support of your therapists, to enable you to have got through such a difficult time in your life. I will pass on your feedback to them both as I'm sure they will really appreciate this.

You are exactly right in that therapy is a safe space where you may be able to open up about how you are feeling and to look at coping strategies and techniques to aid you in the future. We wish you all the best in your recovery journey and we hope that you are able to utilise the coping strategies taught in your future!

You should be extremely proud of yourself on your journey and for the hard work you put in to getting to where you are now.

We hope that others reading your feedback will feel empowered to reach out for support if they need to!

Best wishes,

Olivia

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