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"Compassionate practice "

About: Heathview Medical Practice

Today, I contacted the practice following a injury to my neck. They were at full capacity but the receptionist managed to arrange a call back. She kept me updated with roughly when the call would be and was very kind. During the consultation, the practitioner was very empathetic and listened to my concerns to decide the best course of treatment. I would highly recommend this practice, I've never had a bad experience with them.

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Responses

Response from Heathview Medical Practice last week
Heathview Medical Practice
Submitted on 18/04/2024 at 08:26
Published on nhs.uk at 08:26


Dear Jodie,

Thank you for taking the time to leave us a review. We are delighted to know you were pleased with our service, I will pass the comments to the relevant member of staff.

Positive comments are always nice to hear and it really helps staff morale.

Thank you

Kind regards

Operational Manager

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