"Health threatening "

I am prescribed medication to treat thyroid disease every 3 months by the Endocrine department. Despite contacting the department a week before my prescription ran out, it is now 6 days since my medication ran out. I have emailed the department multiple times (they never answer the phone or it's not working) and have asked PALS to intercede (they haven't).

I'm writing this review shaking and with heart palpitations. I wonder how ill I need to become before the Endocrine department actually provide my prescription