"Can never get an appointment or e-consult"

Its incredibly rare to be able to actually get in for anything here! Hayfever season is well upon us, and its effecting me quite badly, infact, yesterday was particularly bad. The existing medication i'm taking is not working particularly well, and this is something I'm taking after seeking advice from a pharmacist as we're supposed to do now. I was advised to take 1 fexofendine tablet once a day (120mg) and 2 squirts of fluticasone propionate up each nostril, and it still wasn't working. I was experiencing horrible symptoms which were constant sneezing, constant congestion and runny nose, which made work a pleasure, so decided to book an e-consult to talk to my Dr and get a prescription for stronger meds. The website asked me to check back at 6:30pm, which I did, and within seconds I was logged in to be greeted with an immediate 'no more e-consults available, try again tomorrow' What exactly am I supposed to do? The same thing happens with the telephone, ring up bang on time, massive queue and by the time you get anywhere near the front, no appointments left. Its not as tho this is a small practice either. All i wanted was some decent medication for hayfever! Looking online, it appears that Sandgate Road Surgery is known for this. If and when you actually get to see a Dr, they're fine, but getting one is the issue.