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"Disheartened Nurse"

About: Craigavon Area Hospital / 2 North Respiratory medicine

(as a relative),

I went to visit a relative in hospital who had been unwell for a period of time. When I entered the ward I was so disheartened to see an environment where patient dignity, confidentiality & privacy went completely out the window all because of pressures the staff were being put under to find space that they did not have for patients. How is this acceptable or even safe?  

Having a nursing background & having worked on wards, I am fully aware of the pressures the system is under but never have I felt more frustrated, sad & angry all at one time. 

There were patients lined up along corridors in beds with not even a screen around them for privacy or to maintain their dignity. No call bell, no emergency buzzers, no oxygen/suction points to hand. The staff base was turned into a patient bay with only a privacy screen between patients & the workstation.  

I have nothing but admiration for all the nursing, clerical, domestic & medical staff working in that environment on a daily basis. 

My heart goes out to the patients & staff who are working in a service that appears to me to have already crumbled.

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Responses

Response from Victoria Burnett, Ward Manager, 2 North Respiratory, Southern Health and Social Care Trust 2 weeks ago
Victoria Burnett
Ward Manager, 2 North Respiratory,
Southern Health and Social Care Trust
Submitted on 02/05/2024 at 12:48
Published on Care Opinion at 13:43


Thank you for taking the time to share your experience with us. We as a team fully agree with your words but unfortunately due to the pressures within the health service currently this is a decision that has been taken by the senior management team in order to relieve pressure in the ED department. We do are upmost to protect our patient's dignity and respect at all times.

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