This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"District nurses were 10/10"

About: Community Services - North Devon / Adult Community Nursing South Western Ambulance Service NHS Foundation Trust / NHS 111

(as a carer),

We came to see you today to get my fathers suprapubic catheter changed, due to an infection. We cannot fault any of the care we have received, whilst we have been away on holiday.

My disabled father woke up disorientated / muddled, which is our first clue to him having an infection, as he cannot verbalise to us (he has Normal Pressure Hydrocephalus and Dementia). We called 111 and we advised to be seen by a GP asap, we got our appointment within 2 hours, where he was found to have a UTI. After collecting his medication the district nurses contacted us that afternoon to arrange a catheter change - what a change from our experience at home, 10/10.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Melanie Hughes, Community Nurse Team Manager (Northern Services), Cancer Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Melanie Hughes
Community Nurse Team Manager (Northern Services), Cancer Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 17/04/2024 at 16:59
Published on Care Opinion at 16:59


Thank you so much for your lovely feedback, It has been passed to the team.

We truly all appreciate your kind comments

Kind Regards

Mel Hughes

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k