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Worst surgery for getting response on telephone

Story from nhs.uk

"Worst surgery for getting response on telephone"

About: Modality Enki Medical Practice

Immersive Reader

I rang to make an appointment to have blood test because they gave short supply of repeated prescription medication and they wanted me to have blood test. I rang twice, I waited over one hour on each option on phone to told there was no one available to take my call.

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Responses

Response from Modality Enki Medical Practice 13 months ago
Modality Enki Medical Practice

Submitted on 30/04/2024 at 14:53
Published on nhs.uk at 14:54

Immersive Reader

Dear Simon

I am very sorry to hear about your experience and would like to investigate your concerns. You can contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact

Kind Regards,

Patient Experience Team

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