"Excellent service"

I brought my daughter into the paediatric A&E after 111 said she needed an emergency ambulance with an hour average wait, or I could take her in myself.

The triage nurse was waiting for us as soon as we arrived at the paeds desk and she was seen immediately. We then only had to wait a maximum of 10 minutes before the doctor saw her and had given her treatment. Thankfully it was nothing serious but we did have to stay for several hours to see how she responded to the treatment and all of the staff were brilliant. Everything was explained to both of us and they did all they could to keep my daughter comfortable. It was also lovely to hear how enthusiastic and engaging the staff were with the much younger children in the other beds; they truly sounded like they enjoyed what they were doing and cared about the patients.

No parent ever wants to have to take their child for emergency medical care but they truly are in the best hands on the unit at NSECH.