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"A busy ward running like a well oiled machine"

About: Aberdeen Royal Infirmary / Short Stay Surgery

(as the patient),

I nervously went to ward 302 recently for a procedure: a micro laryngoscopy biopsy.

From the time I entered the ward all staff were on the ball, polite, caring and friendly and put me at my ease. I was so impressed how they had such a busy ward running like a well oiled machine. Everyone knew their jobs and made room for other staff members to get theirs done. I can’t say enough good things about this ward and want to thank everyone there for their kind care.

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Responses

Response from Fiona Whyment, Nurse Manager, Surgery 4 (Surgical Division), NHS Grampian 13 months ago
Fiona Whyment
Nurse Manager, Surgery 4 (Surgical Division),
NHS Grampian
Submitted on 23/04/2024 at 14:59
Published on Care Opinion at 14:59


Dear Lulu64,

Many thanks for taking the time to leave such lovely feedback for the whole team. I will ensure this is fed back to them. They will appreciate the recogition that they do work very well together.

I am glad they were able to put you at ease at what I am sure would be a very stressful time. I hope that everything went well and you are recovered from it.

thank you and best wishes

Fiona Whyment

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