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Above and beyond - informed and involved.

Posted By M's parents

"Above and beyond - informed and involved."

About: Royal Hospital for Children (Glasgow) / Neonatology Royal Hospital for Children (Glasgow) / Special care baby unit

(as a parent/guardian),

Our new born was admitted to NICU and subsequently SCBU in February 2024.

We were impressed by the professionalism and care given to our son by all members of staff. However, one of the nurses - Jodie, stood out and we want to especially thank her. She went above and beyond to ensure we were kept informed and involved.

Our son also required donor milk from the Milk Bank - we were so impressed with this service and all the staff and volunteers which make this happen. Thank you! 

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Responses

Response from Debbie Barnett, Donor Milk Bank Co-ordinator, Donor Milk Bank, NHS Greater Glasgow and Clyde 2 weeks ago
Debbie Barnett
Donor Milk Bank Co-ordinator, Donor Milk Bank,
NHS Greater Glasgow and Clyde

Submitted on 18/04/2024 at 10:46
Published on Care Opinion at 13:07

Hi M's parents

Thank you for sharing your story. I am so pleased to hear about your positive experience in the Neonatal Unit at an anxious time. I am also pleased to hear your son received donor milk and you were impressed with the service. I will pass on your comments to the Milk Bank Scotland staff and the Glasgow Children's Hospital Charity who provide our fantastic volunteers.

Best wishes

Debbie Barnett (Coordinator Milk Bank Scotland)

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