Care Opinion

Not helpful

Story from nhs.uk

"Not helpful "

About: The College Practice

I recently had open surgery on my abdomen and had to request a number of things such as:

Sick note

Pain relief

Routine injection

And advise for a sore throat.

The whole process left me feeling so stressed and overwhelmed and not what is needed once you have undergone major surgery. The staff showed no care or compassion towards me or helping to accommodate to my requirements due to not being able to drive etc

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Responses

Response from The College Practice 3 months ago
The College Practice

Submitted on 17/07/2024 at 11:07
Published on nhs.uk at 11:07

Dear Patient

Thank you for taking the time to leave your review and commenting on the service you have received from The College Practice. I am sorry to read that the practice has failed to meet your expectations and as of that of a negative experience. Your comments are important to us and shall be shared with the Senior Management Team as part of our learning and development. If you would like a contact from one of our colleagues, please leave your details via the attached link (below) and one of the management team will be in contact within 3 working days. https://www.thecollegepractice.co.uk/about-us/have-your-say/compliments-and-suggestions/

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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