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It didn’t take long at all.

Posted By echomq74

"It didn’t take long at all."

About: Lochaber (Belford) Hospital / Diagnostic Ultrasound

(as the patient),

My appointment was for an ultrasound and a trans vaginal scan. I was a bit nervous but I was seen on time and was made to feel at ease. 

It didn’t take long at all.

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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator & NHS Highland Operational Lead for Care Opinion, Clinical Governance, NHS Highland 13 months ago
Sylvia Fraser
Clinical Governance Facilitator & NHS Highland Operational Lead for Care Opinion, Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 24/04/2024 at 09:25
Published on Care Opinion at 09:25

picture of Sylvia Fraser

Dear echomq74

Thank you very much for your lovely feedback.

I am delighted to hear you have received such good care whilst attending your appointment.

It is always a pleasure to receive such kind comments and to know that the staff at NHS Highland are appreciated both for their hard work and for their attitude towards patients.

I have forwarded your feedback to the relevant team and asked that managers share this with all the staff involved in your care.

Thank you for taking the time to feedback your experience.

With kind regards

Sylvia

on behalf of Emma Oates, Rural General Manager, Belford Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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