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Waiting for results

Posted By Saldo

"Waiting for results"

About: Ninewells Hospital / Paediatrics

(as a parent/guardian),

My daughter has been having issues with a very high heart rate which resulted in her being fitted with a 24 hour holter monitor.

I called the department to ask whether the results has been reported and was advised by text message that this can take several weeks. 

I called again. The results had been reported but the staff member taking the call wasn't able to give the results over the phone.  They advised that they would email the consultant and ask that someone get in touch with me.  I still haven't heard anything.  

I don't understand why it is taking so long to hear about the results.  This is such a worrying time.  It's not helpful that it is taking so long to hear about something that could be really serious.
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Responses

Response from Clare Webster, Paediatric Consultant, Paediatrics, NHS Tayside 3 weeks ago
Clare Webster
Paediatric Consultant, Paediatrics,
NHS Tayside

Submitted on 11/04/2024 at 14:59
Published on Care Opinion at 17:03

Dear Saldo

I'm sorry to hear of your wait. In order to help you with this please would you leave your daughter's details with the paediatric secretaries on 01382 740409 and they will forward them to the correct person who will be able to get back to you.

Many thanks

Clare

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Saldo (a parent/guardian)

Hi, thank you for getting back to me. I have already left my details, last Friday. No response since then.

The staff member I spoke to was very nice and said she would email the consultant and ask her to get back to me. I'm still waiting.

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