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"Not found my healt problem, Covid-19"

About: Worcestershire Royal Hospital

My GP sent me to Worcester Royal Hospital on Thursday morning with loss of consciousness, shortness of breath, chest pain, back pain, severe cough, numbness in both arms and high blood pressure. After a whole day of examination, after a blood test and a urine test, they declared that all my tests had been completed, and they found nothing wrong with me. They told me to go home. A doctor also said this. The important information here is that all my results were ready at that time and I was sent home that way. In the night time, I was worse, I couldn't breathe, my husband noticed that I couldn't smell any smells, so he took a Covid-19 test, which was immediately positive. As it turned out, the whole family is sick. I wrote an unfavorable review of the hospital, in which I described that I was positive for Covid-19, and they did not notice it and did not investigate it properly. Then, after a few hours, on Friday evening at 8:30, I received a call from the hospital to say that the results of a urine test had come back during the day, showing a urinary tract infection, and that I should go in immediately for an antibiotic prescription. They said the day before that all test results were ready. There is a contradiction in the statement. Then my husband told the lady on the phone that I had a Covid-19 infection, and how they couldn't figure it out, and how they could send me home with insufficient breathing and loss of consciousness, and the lady hung up on that. My husband tried to call me back but they didn't pick up the call.

The doctor who sent me home was superficial. You must have known from the nurse that my husband is trying to translate for me and that he has a brain injury due to an accident. When he entered the examiner's door, he asked my husband, "Are you the Englishman?"

But as it turned out afterwards, all the information was not true what give me. Because if they didn't find any problem, how can I be Covid-19 positive, and 5 people I met on Thursday have already proven to have caught it from me.

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Responses

Response from Worcestershire Royal Hospital 2 weeks ago
Worcestershire Royal Hospital
Submitted on 09/04/2024 at 10:36
Published on nhs.uk at 10:37


Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will add this to your complaint file.

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